![]() ![]() A place where there are SO MANY factors that it seems nearly impossible to ever get it all right. Gawande's prime case study for this is actually the construction industry! During his research, he spent some time with construction experts learning how they working in such a complex environment. "The biggest cause of serious error is lack of communication." -Finn O'Sullivan Decentralizing problem solving There are three kinds of problems in the world:ĬOMPLICATED (like sending a rocket to the moon) Because our very own brain is trying to skip steps and move through standard processes as efficiently as possible. What I REALLY like about this book is that it ties in pretty closely with another book from our Book Club - The Power of Habit by Charles Duhig. He doesn't come out and make the connection, but a major topic in The Power of Habit was that our brains are always looking for shortcuts looking for the most efficient way to spend its energy. So this checklist was more of a way to 'just not forget' things during operation. But it was bigger and more daunting than ever before. What's interesting about this is that using a checklist never crossed the pilot's mind because there wasn't much complexity with flying the B-17. The first checklist was actually use in aviation a pilot's checklist, created for flying the, at the time, behemoth of an aircraft, the B-17. This brings us to the use of checklists by professionals. This is why I think this book is such a must-read for the construction industry. We're literally taking lots of complex operations and stacking one on top of another. Trade stacking, accelerated schedules, operations planning, etc. As the projects grow in size and value, the complexity is tagging right along with it. We see a fair bit of this in the construction industry also. And, as he puts it, "complexity on top of complexity." ![]() Gawande opens with a compelling case for the rise of issues in the medial field due to extremely complex problems. ![]() These complex problems or scenarios can spur forgetfulness, confusion and mixups. We encounter complexity on a daily (or even hourly, for some) basis. ![]()
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